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Frequently Asked Questions (FAQ)

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What is Tekton OS?

Tekton OS is an Intelligence Layer, similar to a Business Process Management (BPM) platform that sits above your ERP and enables organizations to design, automate, and govern operational workflows without ERP customization. It combines workflow, approvals, automation, and control in a single layer, and uses GenAI-driven blueprinting to help turn business processes into structured applications quickly.

Does Tekton OS replace our ERP?

No. Tekton OS does not replace your ERP, it sits above it. Your ERP remains the system of record for core transactions and financial integrity, while Tekton OS manages the workflow, approvals, automation, and governance around how work moves through the business. This means you can improve control and execution without adding more customization to the ERP itself.

Can Tekton OS be used as a standalone system?

Yes. Tekton OS can absolutely be used as a standalone system for processes that need to be digitized, modernized, or moved away from legacy tools. While it is designed to sit above ERP, it does not need ERP integration to deliver value. Tekton OS can provide a single place for users to manage workflow, approvals, tasks, and process execution, giving organizations a more structured and controlled way to work even where no ERP interaction is required.

Why not just customize the ERP?

ERP customization is often expensive, slow to maintain, and difficult to adapt as processes change. Tekton OS allows organizations to add workflow, approvals, automation, and governance without increasing complexity inside the ERP itself. That means you can modernize how work gets done while keeping your core system cleaner, more stable, and easier to support.

How are workflows built in Tekton OS?

Tekton OS uses a structured blueprinting approach to define process steps, approvals, rules, roles, and outcomes before build begins. Using GenAI-assisted blueprinting, business requirements can be shaped into clear workflow designs faster, making it easier to move from idea to deployed application with less ambiguity and rework.

Can Tekton OS create AI agents?

Yes. Tekton OS can support AI agents and conversational bots as part of how work is initiated, guided, and executed. That means organizations can use conversational interfaces to trigger processes, capture information, assist users, route decisions, and automate operational steps within a governed workflow environment. Rather than sitting outside the process, these AI-driven interactions can be embedded into the way work is controlled and completed.

Why not just build these workflows directly inside the ERP?

Because ERP systems are designed for stability, consistency, and transactional integrity — not for governing complex, cross-functional workflows. When approval logic, governance rules, and region-specific process variations are embedded directly into ERP, customization grows, upgrades become harder, integrations become more fragile, and change cycles slow down. Tekton solves that by externalizing workflow and governance into a dedicated execution layer, so the ERP remains the system of record while Tekton governs the process around it. That reduces customization without reducing control.

Can Tekton handle approvals and rejections?

Yes. Tekton can be configured to manage multi-step approvals, rejections, escalations, and role-based decision rules in a controlled workflow layer above ERP. It supports structured routing, audit trails, and dynamic approval logic without forcing that complexity into the ERP core.

How do you create an application?

You create an application in Tekton by blueprinting the process first, defining the workflow, approvals, roles, and rules that should govern it, allow GenAI to build out the specifics and then building the application around that design. This gives teams a more structured path from business requirement to live application, with testing, validation, and deployment built into the process.

Is Tekton mobile-friendly?

Yes. Tekton is designed for modern web access and supports use across laptops, tablets, and smartphones, making it practical for field, site, and remote users as long as they have an internet connection.

Can Tekton integrate with other software?

Yes. Tekton is built for API-driven integration and can connect with ERP and external platforms using standard web services and document-based APIs such as XML and JSON, with secure transfer over SSL and user-based security controls.

Can Tekton work with documents and attachments?

Yes. The platform can link supporting files and documentation to business records and workflows, giving users access to quotes, invoices, drawings, work instructions, images, and other files in a controlled process rather than across disconnected folders and emails.

Does Tekton keep an audit trail?

Yes. Tekton is designed to maintain complete audit visibility across governed workflows, including approvals, actions, decisions, and escalations. The platform’s execution layer makes control explicit and structured, with transparent audit trails and version-controlled governance changes rather than burying that logic inside ERP customization.

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